24/7 OOH Consultant-led telephone support
For hospices, hospital and NHS Trusts
We provide telephone support services for hospices, NHS and private hospitals who benefit from specialist Out Of Hours (OOH) medical support. We can offer a bespoke package to suit your needs, whether it be ad hoc or continuous cover.
For more information please get in touch.
Senior Consultant Telephone Support
Electronic clinical report delivered the next working day
Full SCUK in-house administrative team
5pm-9am 365 Days
Our Consultants
Our national chamber of senior consultants and physicians in palliative medicine are all on the specialist register for palliative medicine, with substantive NHS contracts. To view our participating consultants, please view our Palliative and Supportive Care consultants.
Governance
Supportive Care UK has robust governance arrangements in place. Weekly Quality assurance meetings between the CEO, Registered Managers and the Medical Director ensure all clinical advice is monitored and reviewed. For more information on our Company Governance processes, please visit our Supportive Care and Clinical Governance page.
Corporate Indemnity
Supportive care has full corporate indemnity cover. All of our consultants also maintain their own individual indemnity cover with one of the major medical liability providers. Copies of certification can be provided on request.
Full Administrative Team
Scope of Service
Our Supportive Care consultants will provide second on call telephone support to cover all settings including hospital, hospice and community services.
Direct Telephone Support
Supportive Care consultants are available on demand for clinical advice and support. We are contactable via a 24h operator service who connect the caller to our on call physician. We provide immediate clinical advice and will send an encrypted or faxed report through to the hospital/hospice by the next working day. Where required, our consultants will also liaise directly (by phone) with the clinical team the next morning.
Participating Organisations
Out of Hours Advice Service
“‘Using Supportive Care to provide Out of hours Palliative Medicine advice has worked really well. Staff who have contacted the service have commented on how helpful the consultants have been, sometimes describing it as a mini teaching session. We receive prompt feedback on advice given. I would have no hesitation in recommending the service.”
Our in-house administrative team are available within working hours. They ensure excellent communication between hospices, hospitals and Supportive Care consultants, so that our service is seamless and flexible according to the needs of the clinical establishment.