Our Directors

SCUK’s Board of Directors brings a wealth of experience to the table with which to steer the future of the company.

Their overarching responsibilities are to:


Establish vision, mission and values


Set strategy and structure


Delegate to management


Exercise accountability to shareholders

Meet Our Directors

Charlotte Healey


Having worked in several businesses over the years, it is hugely fulfilling to be working in a sector where our efforts make a tangible difference to people’s lives. It is a real privilege to work alongside our administrative, consultant and hospital teams to provide the very best care for patients and their families.

As CEO I have overarching responsibility for all facets of the business and support the Board of Directors by leading the Business’ operations and overseeing the day to day running of the company.

Jonathan Engler

Non-Executive Director

I am a Non-Executive Director of Supportive Care and significant financial backer of the business. I’m passionate about what we do because all patients, whether they be private or NHS, deserve the very best support throughout their illness. Given the choice, the vast majority of people would rather be at home than in a hospital, and one of my ambitions is for Supportive Care to make that choice a reality wherever possible.

Dr Richard Berman

Clinical Director

I am founder and clinical director of Supportive Care UK, committed to ensuring that our care is always delivered to the highest standards. Our ethos is to create real choices in the provision of supportive and palliative care, by offering novel and exceptional services to support our patients, both in hospitals and at home.

Our CEO Charlotte Healey is included in the @Timewise_UK #TimewisePower 50 awards revealed by @MT_editorial – a roll call of 50 of the most senior-level people in the UK, who happen to work part-time or flexibly.

Nigel Rawlings

Finance Director

I have been involved with several businesses of differing sizes and activities including healthcare. I have been assisted with both financial and commercial aspects of Supportive Care UK since its inception and am looking forward to steady and sustainable growth in the business.

Paula Hall

Lead Operational Nurse / Director

As the Lead Operational Nurse and joint Registered Manager at Supportive Care I am responsible for ensuring high quality, safe and effective care to users. I have a real passion for cancer care and with over twenty years’ experience in senior roles within oncology I have contributed nationally and regionally to the planning and development of acute oncology and supportive care services.

Professor Matt Makin

Governance Director

As an experienced Executive Medical Director, I have worked with two of the largest NHS Health Organisations in the UK and an independent hospice for over ten years. I am passionate about ensuring that high quality, compassionate and reliable care is offered to all patients served by SCUK and as a non-Executive Director I lead the team in ensuring that the right systems of governance and leadership are in place.

Practice Team

Our dedicated and knowledgeable team has accumulated vast experience in the management of medical practice, meaning they are the perfect individuals to deal with patient or consultant queries. They pride themselves on offering a highly-personalised, responsive and efficient service.

Meet Our Practice Team

Pam Mottershead

Head of Operations

I have been a medical secretary/practice manager for 32 years both in the NHS and private sector. The specialty of supportive care is both challenging and rewarding and knowing our Consultants make such a big difference to the quality of people’s lives, and those of their families, is one of the main reasons for my involvement as Head of Operations.

Tracy Polak

Senior Administrator

I have worked as a medical secretary in both the NHs and private sector for over 20 years. I joined Supportive Care UK to provide administrative help to all our consultants. I also provide secretarial support to our team of Paediatric Endocrinologists. It is rewarding to know that we are all committed to providing the best support and care for our patients and their families.

Nursing Team

Our specialist team of Clinical Nurse Specialists pride themselves on delivering the very highest standard of palliative care at all of our hospital locations.

Nursing Team

Our specialist team of Clinical Nurse Specialists pride themselves on delivering the very highest standard of palliative care at all of our hospital locations.

Meet Our Nursing Team

Hayley Bains

Supportive Care Clinical Nurse Specialist

Diploma in Adult Nursing and Social Care, University of Manchester
Currently studying a BSc in Palliative and End of Life Care Degree, University of Chester

The Supportive Care initiative is an exciting and valuable resource of expertise to support the complexity of innovative and inspiring cancer treatments. I feel that as a CNS this promotes compassionate, empathetic and transparency to patient centred care delivery within an ever changing, often challenging healthcare environment. It is an honour and privilege to work with such a passionate and dedicated team delivering a wealth of specialised care whilst maintaining hope to those experiencing a very difficult time.

Sue Tozer Thomas

Supportive Care Clinical Nurse Specialist

RGN, ENB 237, 285, 998 and N23
MA Ethics of cancer and palliative care. Non Medical Prescriber

I have worked within the field of oncology for thirty two years, twenty of which have been in palliative care.

This is a speciality that I feel passionate about, it is both rewarding and sometimes quite humbling to work with patients and families when arguably they need you the most. To work with a dedicated group of professionals with the same beliefs is an absolute honour.